improve quality
improve speed

Wonka Mail is designed to pre-process responses to customer inquiries, reducing response times and freeing up your support team to handle more complex issues.

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Easy setup

Configure Wonka Mail to follow your specific business rules and utilise your existing data for accurate and relevant responses (through a knowledge base connection or historic email upload).

Anonymised by design

Protect customer privacy by automatically anonymising sensitive information when necessary.

Human-agent collaboration

Seamlessly keep to human in the loop to escalate complex queries when necessary, ensuring customers receive the support they need without interruption.